FAQs
BOOKING & RESERVATIONS
Find out how to book, modify, or cancel your tour with ease.
Tours are available every day of the week! Day tours run from 12:30 PM to 8:00 PM, while night tours are available from 7:00 PM to 11:00 PM.
Simply fill out our booking form with your chosen tour, options, and personal details. Once your guide confirms the reservation, you’ll receive a secure payment link via email.
Yes! You can contact your guide by email or through our booking form. We’re happy to adjust your reservation if needed. For cancellations, we offer a full refund—excluding any non-refundable options or deposits.
PRICING & DISCOUNTS
Learn about our tour prices, free options for kids, and how to get a discount.
Prices vary depending on group size and tour type. For the Day Tour: €40 for 1–2 people, €60 for 3–5 people, and an extra €10 per person for groups of 6 or more. For the Night Tour: €50 for 1–2 people, €70 for 3–5 people, and an additional €10 per person for groups of 6 or more. Optional add-ons include bike rental (€5) and custom requests (pricing varies).
Yes! Children under 12 years old can join any tour free of charge.
If someone recommended us to you, just mention their name in your booking. You’ll get up to 30% off as a thank-you!
POLICIES & PRACTICAL INFO
Important details about pets, contacting us, and what to expect during your visit.
Yes, pets are welcome! However, please note that some sites may restrict animal access. Our guide can offer brief pet-sitting assistance if needed. Be mindful of hot pavement and ensure your pet stays hydrated.
You can reach out via our contact form or email. We’ll get back to you quickly!
EXPLORE THE BASQUE COUNTRY WITH US
Discover the beautiful towns and unique highlights of the Basque Country.
Hondarribia is a charming old town known for its cobbled streets, colorful houses, and flower-filled balconies. Walk along the medieval walls for panoramic views and enjoy delicious pintxos in lively plazas.
Bilbao is where avant-garde design meets Basque tradition. From the iconic Guggenheim Museum to the lively streets and riverside bridges, this city offers a truly unforgettable experience.
San Sebastian boasts golden beaches, lush mountains, and world-class cuisine. A stroll along La Concha Bay is the perfect way to enjoy this luxurious coastal gem.
Hendaye is a surfer’s paradise, featuring wide beaches and dramatic cliffs. It’s the ideal spot to soak up the Atlantic’s energy and enjoy the great outdoors.
This postcard-perfect fishing village charms with its red-and-white Basque facades, artisanal crafts, and coastal vibe. It’s a lovely place to relax and experience Basque culture.
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